Insights on Healthcare Operations & Leadership

Essays on healthcare operations and leadership, written from inside the work. Myrtle Roy examines access, accountability, workforce performance, and the operational realities that determine whether a health system holds under pressure — drawing on more than two decades from the emergency department floor to multi-site regional leadership, and on the Anchor/Flounder framework that runs through all of it.

Operational Failures That Quietly Create Litigation Risk
Frontline Staff, Workforce, Organizational Culture, Healthcare Leadership, Accountability, Change Management, Patient Safety Myrtle Roy Frontline Staff, Workforce, Organizational Culture, Healthcare Leadership, Accountability, Change Management, Patient Safety Myrtle Roy

Operational Failures That Quietly Create Litigation Risk

Healthcare litigation rarely results from a single mistake. Myrtle Roy on the five operational failures — culture, workforce conditions, communication, escalation, and management — that quietly compound into legal exposure.

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