Insights on Healthcare Operations & Leadership
Essays on healthcare operations and leadership, written from inside the work. Myrtle Roy examines access, accountability, workforce performance, and the operational realities that determine whether a health system holds under pressure — drawing on more than two decades from the emergency department floor to multi-site regional leadership, and on the Anchor/Flounder framework that runs through all of it.
The Quiet Collapse of Accountability in Healthcare
Healthcare's accountability problem didn't arrive with the pandemic. It was already there — and the conditions that produced it are still in place. Four warning signs, what they mean, and what rebuilding actually requires.